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KouponZetu Return Policy

At KouponZetu, we want you to be happy with your purchase. If you're not satisfied, here’s how returns work:
  1. Eligibility for Returns
    Returns are accepted within 7 days of delivery for items that are:
    • Damaged or defective
    • Incorrect or not as described
  2. Return Conditions
    • Items must be unused, in original packaging, and with tags (if applicable).
    • Returns are only accepted for items paid through KouponZetu.
    • Return requests must be made by contacting our Customer Care or Deals team.
  3. No Returns For
    • Items bought outside KouponZetu
    • Deals already redeemed or partially used
    • Items returned after 7 days without valid reason
Need Help?
Reach out to us via +254 713 300708 or email at help@kouponzetu.com